Fall 2021 Services

EFFECTIVE AUGUST 16, 2021

Welcome Back Pirates!

As always, CCSD is committed to serving students. At this time however, we will be serving students virtually via “teletherapy” due to building renovations.

If you need urgent support, are interested in scheduling a counseling appointment, or have any questions regarding to our Center, please call our office at 252-328-6661.

Please note: CCSD will stop taking calls to schedule new treatment appointments at 4:30 each day.

Teletherapy

We are pleased to have the opportunity to serve you virtually via Webex platform!

Eligibility

Teletherapy services are available via phone or video to currently enrolled ECU students who reside in North Carolina at the time of their appointment. Distance Education and out-of-state students can still access counseling services though MySSP.

Getting Started

If you are new to counseling at our Center, or are a client who is returning after an absence, please call our office at 252-328-6661 to get scheduled for a phone or Webex video screening.

If you are a returning client who has already been meeting with a counselor for ongoing counseling, you may contact your primary counselor via email or by calling our office at 252-328-6661. Your counselor will get back to you to schedule a teletherapy appointment and further instructions will be provided then.

Additional information about our general counseling guidelines, teletherapy privacy measures, and our teletherapy services to review:

• CCSD Service Guidelines (PDF)
• Information about Teletherapy Services (PDF)
• Suggested Privacy Measures for Teletherapy Clients (PDF)

Your First Teletherapy Appointment

• A counselor will call you from an unlisted or blocked phone number in order to conduct a brief pre-screening to assess for safety, gather pertinent information regarding reason for contacting CCSD, and developing a plan based on your needs. At the time of this pre-screening please be prepared to provide the counselor with your Banner ID, current physical address and emergency contact information.
• Check ECU email for information and action steps regarding appointment sent by your counselor.
• Complete online paperwork no more than 1 hour prior to appointment. Paperwork will be reviewed and processed just before appointment time.
• Click Webex link to access the counselor’s therapy room for session. Counselor will join room at time of appointment.
• For those doing teletherapy via phone, counselor will call you at appointment time. Please have your phone nearby and be ready to answer at agreed-upon time.
• Your counselor will verify your identity and location.
• Your session will last approximately 50 minutes.

Quick Tips for Successful Teletherapy Appointments

• Have an environment with good lighting where visibility is good. Nonverbal signals are a significant part of communication and will help you and your counselor have better communication.

We want to extend our support and commitment to our ECU students as we navigate this difficult time. It is common to experience a variety of reactions including, but not limited to, fear and anxiety, depression, boredom, anger, frustration, irritability, stress, or stigmatization. We understand that maintaining your mental health can be a challenge during this unpredictable time. Please see the resources on this page to help with this and know that we are here for you.

Mental Health Crisis Resources

National Crisis Resources

North Carolina Crisis Resource

• NC Department of Health and Human Services Crisis Services by County

Greenville Crisis Resources

• Integrated Family Services Mobile Crisis 1-866-437-1821
• REAL Crisis 252-758-4357
• Center for Family Violence Prevention 252-758-4440

A Resource Guide

• Surviving COVID-19 (PDF)

Substance Use Recovery Resources

Find a Counselor in Your Area

We recognize that some of you may prefer to meet with a community provider during this time. We encourage you to seek the services that fit your needs. Below are several options for where to look. If you need further assistance getting connected to a new resource, please contact us.

You may also contact your insurance company or go on their website to find an in-network provider list.

Groups/Workshops

Interested in joining a virtual process group? We are running a number of groups virtually, all of which can be found on the Counseling Services page. 

Medical/Medication Concerns

Resources for Basic Needs

• • Purple Pantry
    

    Click to Enlarge

    ECU Students! This summer, if you need to receive a Pirate Pack please fill out the Delivery Request form on Engage by 5 p.m. each Monday. It reopens each Thursday at 9 a.m.

    Visit ECU Pirate Packs to fill out your form today!

    Delivery takes place on Wednesdays from 11 a.m. – 1 p,m, outside of your desired location’s leasing office or Main Campus Student Center.

    Questions? Email purplepantry@ecu.edu.

Academic Concerns